Job Description

A large global law firm has an immediate opening for a Client Billing Compliance Administrator in the Los Angeles office. The Client Billing Compliance Administrator position is responsible for managing matters to ensure that they are properly maintained for billing purposes and are compliant with the client’s Outside Counsel Guidelines. Excellent communication skills are required to effectively manage all billing matters with partners, clients, and staff as this position will provide recommendations and advice. The Client Billing Compliance Administrator should have knowledge of legal terms and processes in order to effectively manage the client billing.

Responsibilities:

• Review Outside Counsel Guidelines to summarize best practice guides for the Compliance team
• Collaborate with the E-Billing and Compliance teams to ensure that matters are promptly opened within the clients’ e-billing portals to effectively bill
• Prepare and maintain various types of reports, analyses, and accruals on a monthly basis
• Review matter budgets and liaise with relevant departments to revise and submit information as needed to effectively bill
• Review 3rd party invoices with partners to determine appropriateness to bill
• Review invoice reductions made by clients and prepare spreadsheets to be reviewed by partners for possible appeals
• Act as liaison between clients, partners and assistants when issues arise that require follow-up to address clients’ needs and provide resolutions. Ensure efficient and effective communications are being sent to appropriate parties where the data needed to resolve an issue is fully identified.

Qualifications:

• High school diploma is required, College degree is a plus. Accounting or Business major highly desirable.
• Must be familiar with best practices for billing/collection in the legal industry.
• Must have 3 years of law firm e-billing experience.
• Proficient with various e-billing protocols, vendors and the e-Billing Hub. Prior experience with third party e-billing software is preferred.
• Strong technology skills required and knowledge of 3E billing system is highly preferred.
• Must have the ability to effectively communicate with all levels of personnel, have excellent attention to detail and the ability to work well under pressure.
• Outstanding written and verbal communications skills, excellent organizational skills and the ability to strategize, multi-task and prioritize.
• Exemplary customer service mindset, is highly motivated, and enjoys a team-oriented atmosphere.
• Should have an ownership mentality, a commitment to proactive communication and exceptional follow through skills.
• Flexibility/availability to work overtime as needed (includes evening and weekend)

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