Customer Service Representative - Part-Time Job at XPO Logistics, Rockford, IL

a1BEZFRBSmdsYTlQQnpWWStqQlRCSXM3YWc9PQ==
  • XPO Logistics
  • Rockford, IL

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Expected pay range: $22.67 to $26.05 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
  • Shift: Afternoon
  • Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short, and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Hourly pay, Part time, Work at office, Shift work, Night shift, Weekend work, Afternoon shift

Similar Jobs

BMW of Bridgeport

Business Development Coordinator Job at BMW of Bridgeport

Job SummaryWe are looking for a Business Development Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding...

Hoffmann Brothers

Appliance Service Technician Job at Hoffmann Brothers

 ...our mission of Improving Life in Every Home our customers, our employees, and the...  ...in HVAC, plumbing, electrical, and appliance repair for residential and commercial properties...  ...Summary of Job: As an Appliance Service Technician in St. Louis, MO, you will complete in-... 

Competitive Range Solutions, LLC

Inside/OSP (Outside Plant) Manager Job at Competitive Range Solutions, LLC

 ...Roles and Responsibilities: ~ Lead installation activities, including operation, maintenance, and engineering of cable trays, copper, coax, fiber optics, and all associated elements.~ Ensure maintenance and cleanliness of Telecommunication Rooms (TRs) acrossapproximately... 

-

Primary Care Physician (Clay) - Sign-On Bonus Available Job at -

 ...to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management... 

TexomaCare

Urgent Care Physician Assistant Position Convenient to Dallas Metroplex Job at TexomaCare

 ...Denison, TX, is hiring APPs for full-timeUrgent Care positions. This is an employed position rotating between two urgent care centers in Denison and Durant, OK....  ...committed to fostering excellence, innovation, and physician support in every aspect of care. Why...