Job Description

Martin Harley-Davidson is seeking a General Merchandise Manager to join our Harley-Davidson Louisville location. The General Merchandise Manager is responsible for operating a profitable and efficient general merchandise department. Will accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, building a loyal clientele, displaying and advertising. Ensure CSI rating is maintained at the highest level possible.

Responsibilities:

• Forecast goals and objectives for the department and strive to meet them.
• Establish and maintain procedures to safeguard inventory.
• Maintain appropriate inventory levels in accordance with industry standards.
• Serve as liaison with factory representatives. Complete manufacturer meeting notes.
• Prepare and administer an annual operating budget for the General Merchandise department.
• Understand and stay informed of and comply with federal, state and local regulations affecting merchandise sales.
• Direct and schedule the activities of all general merchandise department employees.
• Monitor general merchandise department employees’ payroll records.
• Handle customer complaints immediately and according to facility guidelines.
• Develop sales promotions.
• Analyze sales, gross profit, expenses and inventory on a monthly basis to maintain profit goals.
• Assist in the collection of past-due accounts.
• Complete all training as directed by management.
• Follow policies and procedures as set forth in Personnel Policy Manual and other corporate policies.
• Any other duties as assigned.

Requirements

• High school diploma or the equivalent preferred.
• Excellent oral communication skills. Must speak clearly on the telephone, and convey an image of professionalism and competence to callers.
• Ability to read and comprehend instructions and information.
• Ability to use computer applications including word processing and spreadsheet applications.

Benefits

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays

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Martin Harley Davidson is an Equal Opportunity Employer.

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