Job Description

Grow Your Career at Brant Community Healthcare System (BCHS) At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment to the people who rely on us. Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services. The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey. With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our Culture Is Shaped By Our Core Values And Pillars. Four Pillars Be Bold and Courageous Commit to Excellence Champion Equity Be Trustworthy Patient-First People-Centred Partnership- Based Progress- Focused These values reflect who we are, what we stand for, and how we work together to have influence. Join us in shaping the future of healthcare—right here at BCHS. Why Choose BCHS? Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities. Flexible Scheduling – Within a standard work week Career Growth – Internal job postings, mentorship programs, and leadership development. Predictable Work Locations – Stability and consistency in your work environment. Collaborative Team Culture – Work alongside skilled professionals in a supportive, interdisciplinary setting. Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families. Commitment to Safety – Comprehensive safety programs for all Competitive Compensation and Benefits –– Salaries and benefits designed to align with industry standards, reinforcing our commitment to attracting and retaining top talent. Excellent Pension Plan. Diversity & Inclusion – We are actively working to diversify our teams and remove systemic barriers in hiring, retention, and advancement. We track and report on our progress because representation matters. We regularly review our benefits, policies, and programs through an equity lens to meet the needs of our diverse teams. Provide accommodations for religious practices and use trauma-informed policies that support mental wellbeing. Recognition & Rewards – Employee appreciation programs and professional recognition opportunities and Corporate Committee Community Impact – Make a real difference in patient care and public health every day. Choose Civility – Where every interaction matters. Civility and respect shape our workplace, as individuals treat one another—and the communities we serve with dignity, empathy, and cultural awareness. We foster a culture of civility by raising awareness, setting clear expectations, and continually reviewing our policies and practices to ensure respect is at the core of everything we do. Position Summary The Brant Community Healthcare System believes good healthcare is culturally safe and inclusive. For Indigenous patients this includes the understanding that supports and linkages for healing must be offered in parallel to the healthcare journey. Healing requires an environment that offers support from Indigenous professionals and staff, is open to listening and acting on truths that are shared and includes Indigenous ways of knowing/being/healing. We recognize and uphold an Indigenous and Western process of care and service delivery for Indigenous patients and families. It is within this context that the Indigenous Wellness Social Worker will be employed. The Indigenous Wellness Social Worker will work to ensure patient safety, clarity, and satisfaction in their hospital journey. This is accomplished by working collaboratively with various services such as nursing, hospitalists, social work, and patient relations staff with direct communication and partnership with the Indigenous Health Services Manager and Indigenous Medicine Physician Lead. Primary Responsibilities Patient Engagement and Advocacy Communicates with patients/family members patient’s care needs and triages/facilitates access to Indigenous Medicine for support in providing in-depth traditional, medical, and/or systems knowledge to promote a culturally safe and supportive environment and experience. Collaborate with Patient Relations Navigators/Social Work to provide ongoing social support to Indigenous patients and families. Liaise with patient’s MRP and/or Indigenous Medicine Physician Lead to support patient’s understanding of their medical journey, support informed decision making, and ensure culturally safe care. Facilitate the intake and follow-up of patient experience questions and concerns with the health care team to achieve resolution and where possible to avoid complaints process. Link with the Indigenous Health Manager and Indigenous Traditional Medicine Lead to ensure seamless care and supportive delivery of service in alignment with the Indigenous Health Strategy. Help address barriers such as systemic racism, mistrust of healthcare systems, and communication challenges. Help staff understand cultural protocols, family structures, and community considerations. Traditional Medicine Prepare traditional medicines for patients. Work to cultivate and provide Indigenous teachings for patients and families. Liaise with all Indigenous cultures to ensure we have a breadth of knowledge and respecting the diversity of Indigenous cultures. Collaboratively work with Indigenous Medicine Physician Lead to supply traditional medicine. Participate in reflexology, reiki, FIT, EFT, and other energy and spiritual work. Administration Document in HMS patient engagement, document and monitor patients. Organizational, planning, and time management skills, with the ability to multi-task, produce and coordinate projects to tight deadlines. Analytical and critical thinking skills including the ability to prepare and deliver presentations, as well as write plans, proposals, procedures, reports, and briefing material. Knowledge of Microsoft Office Suite (Word, Access, PowerPoint, and Excel). Perform administrative duties such as follow up phone calls, organizing and filing charts, recording data. Education & Training Facilitate traditional teachings to staff, patients, and families. Participate in hospital Indigenous health committees or reconciliation initiatives. Counselling and Clinical Social Work Services Provide crisis counselling Address mental health concerns, grief, trauma, addiction, and family stress. Use trauma-informed practice Support families during grief, illness, and/or child protection involvement provide emotional support through their stay at BCHS Helping patients understand treatment options Assess risk, safety, and social determinants of health of indigenous patients Mandatory Qualifications Applicant must be Indigenous Bachelor of Social Work (BSW) or Master of Social Work (MSW) from an accredited program required Registration in good standing with the Ontario College of Social Workers and Social Service Workers required 3-5 years of previous social work experience required. Experience working with First Nations, Inuit, and Métis communities required. Must have experience in providing traditional medicine as well as reflexology, reiki, FIT, EFT, and other energy and spiritual work. Experience in hospital or healthcare social work preferred.li> Knowledge of Indigenous health issues and social determinants of health. Our Commitment to Equity, Diversity, and Inclusion BCHS is committed to building an inclusive and accessible workplace that reflects the diversity of the communities we serve. We welcome people from all walks of life, including people of all genders, sexual orientations, racial and ethnic backgrounds, Indigenous identities, abilities, and lived experiences. Inclusion is part of how we deliver better care. We are dedicated to removing barriers and providing accommodations at every stage of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodations, please inform us when contacted, and we will work with you to meet your needs. Ready to Make a Difference? If you are passionate about healthcare and looking for a supportive and dynamic work environment, we would love to hear from you! Apply today and join BCHS in delivering exceptional care with compassion and integrity. AI Use in Hiring Brant Community Healthcare System does not use artificial intelligence (AI), automated tools, or algorithms to screen, assess, or rank candidates during the hiring process; all applications are reviewed by our recruitment team. #J-18808-Ljbffr

Job Tags

Similar Jobs