Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

The Showroom Sales Coordinator is an entry-level contributor who supports the Showroom and Sales team and ensures a seamless customer experience within the showroom environment. This role involves a combination of administrative tasks, customer service duties, and sales support responsibilities.

Duties and Responsibilities of the Position:

• Assist with all aspects of the customer selection and buying experience, including initial contact, specifications, pricing, sourcing, and order placement.
• Assist with providing customers with selection advice and product details.
• Communicate with customers and internal teams to follow leads assist with capturing and supporting sales growth reporting, answering phones and inquiries, setting appointments, etc.
• Assist with presenting products and services to clients, providing technical assistance and information regarding product quality and attributes.
• Assist in the operations of the showroom, including ordering, receiving, and shipping samples for customers, maintaining samples and displays, and monitoring sample inventories.
• Assist with day-to-day activities, including calendar management, events, meetings, and social media.
• Actively participate in group activities, collaborate with the team, and help generate alternative solutions while evaluating their feasibility.
• Perform other duties as needed.

Required Experience and Education:

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 0-2 years’ relevant experience or equivalent education and/or experience.

Competencies:

• Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
• Excellent communication, problem-solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient in using Microsoft Office Suite products.

Other Pertinent Job Information:

• The ability to lift 50 pounds regularly.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.  Examples include:  Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

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