Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a Regulatory Analyst Lead to support the P&C Go-To-Market team. In this role you will oversee end-to-end regulatory compliance, issue management, and risk mitigation through meticulous documentation and collaboration. You will emphasize employee development, including mentoring and training, and manage Go-To-Market issue performance reporting by tracking key performance indicators.

This role provides regulatory support and SME guidance in one or more of the following areas: regulatory complaints; licensing; Board, Committee and Member Meeting preparation; legal and regulatory filings; review of laws and regulations for business impact; identification of outstanding compliance issues; or support for compliance analysis and assessments.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL . Relocation assistance is not available for this position.

What you'll do:

• Leads, assembles and facilitates responses to complaints, company appointments, and/or general changes to laws and regulations.
• Liaises with regulators based on issue/coordination of multiple stakeholders to determine business objective, regulatory requests, analyzing and accountable for investigating all allegations and/or accuracy of corporate data.
• Serves as subject matter expert and proactively communicates insights for all DOI requests and/or complaints.
• Serves as a financial services regulatory subject matter expert to team members and business partners by effectively challenging to ensure internal processes are consistent with regulatory requirements and issues or gaps are appropriately addressed and mitigated.
• Provides recommendations and feedback to business units regarding appropriate action to support the regulatory request.
• Assists in the management of federal/state regulatory agency relationships and provides required regulatory feedback.
• Provides insights in to distribution of work assignments to ensure timely deliverables are achieved.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of experience providing support on regulatory or compliance matters within a financial services and/or insurance industry environment.
• 3 years of experience independently and accurately responding to regulatory inquiries.
• Extensive experience in the regulated financial services or insurance industry and demonstrated knowledge and application of current applicable regulations and regulatory expectations.
• Experience prioritizing and influencing in a highly complex environment while maintaining attention to detail.
• Advanced knowledge and application of risk management frameworks.
• Demonstrated ability to communicate effectively with all levels of management to affect change.

What sets you apart:

• Advanced experience translating regulatory requirements to P&C business processes.
• Advanced knowledge of P&C Contracts, Forms and Endorsements.
• Comprehensive knowledge of industry-related regulatory environment, USAA’s key challenges, and operational risk concepts.
• Strong P&C Business Acumen, its products, and a thorough understanding of internal operational processes and controls (product management, pricing, underwriting, product intelligence etc.).
• Demonstrated experience with data analytics and ability to deliver insights.
• Master’s Degree and/or CPCU Designation
• Strong critical thinking skills to evaluate information, identify data gaps, and ensure the validity of insights.
• Demonstrated ability to maintain a high awareness of regulatory and business risks and issues
• Advanced experience in creating briefings and presenting to executive leadership.
• Demonstrated ability to inspire/motivate, develop employees, coach effectively and promote talent.
• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $127,310 - $243,340 .

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.